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Privacy Policy - StageOne.events

Controller / Website Owner: GREENSPACE DOO NOVI SAD
Effective date: 2026-03-27
Last updated: 2026-03-27

This Privacy Policy explains how GREENSPACE DOO NOVI SAD ("GREENSPACE", "we", "us", "our") collects, uses, discloses, and protects personal data when you access or use https://stageone.events and related pages, forms, communications, and services (collectively, the "Service").

1) Controller and Contact Information

GREENSPACE DOO NOVI SAD
Pasterova 18
21000 Novi Sad
Republic of Serbia

Maticni broj (MB): 22140892
PIB: 115313844
Email: info@greenspace.rs
Website: https://stageone.events

2) Scope

This Policy applies to:

  • visitors to our website and public pages;
  • persons who contact us through forms, email, phone, or social channels;
  • persons who submit inquiries, reservations, applications, or other requests through the Service;
  • recipients of newsletters or promotional communications, where subscribed;
  • users who interact with event-related content, pages, registrations, or other website features made available by us.

This Policy does not apply to third-party websites, ticketing systems, payment pages, social media platforms, or other external services that may be linked from our website and are governed by their own privacy notices.

3) Personal Data We Collect

A) Data You Provide Directly

Depending on how you interact with the Service, we may collect:

  • name and surname;
  • email address;
  • phone number;
  • company / organization name;
  • event inquiry details or booking-related information;
  • message content and other information you choose to provide to us.

B) Technical and Usage Data

When you use the Service, we may automatically collect certain technical data, such as:

  • IP address;
  • browser type and device information;
  • pages visited, referring URLs, and timestamps;
  • cookie identifiers and similar online identifiers;
  • approximate geolocation inferred from IP address, where technically available.

C) Communication Data

If you contact us, we may keep records of:

  • correspondence by email or through contact forms;
  • customer-service or support communications;
  • requests, complaints, and follow-up history.

D) Registration, Reservation, or Transaction Data (if applicable)

If parts of the Service allow event registration, reservations, purchases, or similar interactions, we may process related data such as:

  • attendee details you submit;
  • order or reservation details;
  • payment status and billing metadata received from payment providers.

We do not intentionally store full payment card numbers unless explicitly processed and stored by a licensed payment provider on its own systems.

4) How We Use Personal Data

We use personal data to:

  • operate, maintain, and improve the Service;
  • respond to inquiries, requests, and communications;
  • manage event-related pages, registrations, reservations, and other user interactions;
  • send service communications and, where permitted, marketing communications;
  • personalize website functionality and remember user preferences;
  • monitor performance, analytics, and website security;
  • prevent fraud, abuse, unauthorized access, and other misuse;
  • comply with legal obligations and protect our legal rights.

5) Legal Bases for Processing

Where the Serbian Law on Personal Data Protection and/or the GDPR applies, we process personal data on one or more of the following grounds:

  • consent, where required (for example, newsletter sign-up or non-essential cookies);
  • performance of a contract or taking steps at your request before entering into a contract;
  • legitimate interests, such as operating and securing the website, responding to inquiries, improving the Service, and preventing abuse;
  • legal obligation, where processing is required to comply with applicable law.

Where consent is the legal basis, you may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.

6) How We Share Personal Data

We may share personal data only where reasonably necessary, including with:

  • hosting, infrastructure, and IT service providers;
  • website analytics, communication, and marketing service providers, if used;
  • payment processors and transaction service providers, if payments are enabled;
  • event partners, venues, subcontractors, or service providers, where necessary to fulfill your request or deliver a service you requested;
  • professional advisers, auditors, insurers, and legal representatives;
  • competent authorities, regulators, courts, or law enforcement bodies where required by law or necessary to protect rights, safety, or property.

We do not sell personal data.

7) International Data Transfers

Your personal data may be processed in Serbia and, where our service providers are located abroad, in other countries.

Where personal data is transferred outside Serbia, the EEA, or other jurisdictions with applicable transfer rules, we will use appropriate safeguards required by law, such as contractual protections or another lawful transfer mechanism.

8) Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including to:

  • respond to your inquiry or fulfill your request;
  • maintain business and contractual records;
  • comply with legal, accounting, tax, or regulatory obligations;
  • resolve disputes and enforce agreements;
  • protect security and prevent abuse.

Retention periods may differ depending on the type of data and the nature of your interaction with us.

9) Security

We use reasonable technical, organizational, and administrative measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, or storage system is completely secure, and we cannot guarantee absolute security.

10) Your Rights

A) Rights Under Serbian Law (ZZPL)

If the Serbian Law on Personal Data Protection applies, you may have the right to:

  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of data, where legal conditions are met;
  • request restriction of processing;
  • object to certain processing;
  • receive your data in portable form, where applicable;
  • lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.

B) Rights Under GDPR / EEA / UK Regimes

If applicable law grants you additional rights, you may also have the right to:

  • withdraw consent at any time;
  • object to processing based on legitimate interests;
  • request portability of certain data;
  • lodge a complaint with your local supervisory authority.

11) How to Exercise Your Rights

To submit a privacy-related request, contact us at: info@greenspace.rs

We may need to verify your identity before processing your request. We may also ask for additional information to clarify the scope of your request.

12) Marketing Communications

Where permitted by law, we may send you information about events, services, updates, or promotional content. Where consent is required, we will rely on your consent.

You can opt out of marketing emails at any time by using the unsubscribe option in the message or by contacting us at info@greenspace.rs.

13) Cookies and Similar Technologies

We use cookies and similar technologies as described in our Cookies Policy.

14) Children

The Service is not directed to children, and we do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal data to us unlawfully, please contact us.

15) Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date. Where required by law, we will provide additional notice.

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